Jadu, a pioneer in accessible digital experience platforms, and Prosource, a trusted technology partner delivering strategic IT solutions, are pleased to announce a new strategic partnership aimed at transforming digital customer engagement.

This collaboration will enable Prosource to incorporate Jadu’s innovative technology, including Web Experience Management, portals, eForms, and CRM software, into its solution offerings. By combining Jadu’s expertise in accessible self-service web technology and Prosource’s experience in delivering powerful, scalable solutions that make organizations’ operations more efficient and effective, this partnership will empower organizations to create the ‘Digital Layer’ they need to scale. The Digital Layer enables customers to become AI-ready by providing them with the technology they need by connecting back-office systems to customer-facing tools in a way that is interoperable, efficient, accessible and will drive long-term value. 

“We are excited to partner with Jadu to bring a new level of digital engagement to our customers,” said Ben Russert, CEO at Prosource. “By integrating Jadu’s powerful digital platform into our technology solutions, we are equipping organizations with the tools they need to streamline operations, improve accessibility, and prepare for the future of AI-driven transformation.”

Jadu has been a key digital transformation partner for the Public Sector as well as Commercial sector in America, helping customers to leverage IT modernization, adopt cloud solutions, and comply with security and accessibility mandates. Through this partnership, Jadu will enhance Prosource’s technology offering. 

“We are excited to partner with Prosource, a company that shares our commitment to delivering powerful, scalable, and accessible digital self-service,” said Suraj Kika, CEO at Jadu. “Together, we will provide organizations with a seamless ‘digital layer’ enabling automation, self-service and an end-to-end online customer and constituent experience, transforming how they deliver digital services that leverage emerging AI technology.”

Both Jadu and Prosource are partners of Hyland Software, offering immediate benefit to any organization looking to leverage AI and Content Intelligence to significantly improve critical business processes. Jadu Platform is deeply integrated with Hyland’s platforms as well as a host of other back office systems of data. 

For nearly 40 years, Prosource has been a trusted technology partner, helping organizations of all sizes leverage technology to gain a strategic advantage. By integrating Jadu’s digital experience solutions, Prosource will further its mission to provide customers with the tools needed to improve business outcomes.

For more information about this partnership, visit www.totalprosource.com and www.jadu.net.

About Prosource

Prosource is the Midwest region's leading business technology solutions provider with headquarters in Blue Ash, Ohio. Founded in 1985, Prosource has evolved from a printer and copier company into a complete business technology solutions provider with more than 285 employees in Ohio, Kentucky, Indiana, and West Virginia. The company offers Print Solutions, Managed Content Services, and IT solutions to help their clients grow. Technology and business never stop moving, and neither does Prosource. Learn more at totalprosource.com.

About Jadu

Jadu is a global leader in digital experience platforms, digitally transforming government, education, and private sector organisations worldwide. As a leader in accessible web experiences, Jadu provides low-code CRM, accessible websites (WCM), online forms, and customer case management. Operating in the UK, North America, Jadu empowers organizations to enhance digital engagement, automate processes, and provide accessible self-service to create a more inclusive digital experience.

www.jadu.net